Shipping policy

kazima.co.in will supply the goods handiest within in India and could not be chargeable for any claims regarding any merchandise ordered from out of doors India.

kazima ships its orders thru reputed couriers and the tracking of the equal is to be had on the courier accomplice internet site, in occasion of deliveries in city of Mumbai the company uses neighborhood shipping agencies for expedited delivery.

kazima has no manipulate over its courier accomplice workforce or shipping group of workers, for this reason it'll increase a bitch with courier associate for any put off or misconduct.

Shipping charges may range time to time and is seen at checkout.

COD expenses are relevant on COD orders and the same is visible at checkout

Part COD Part Prepaid has minimal constant non refundable costs and the same is visible at the checkout.

We take no duty for goods signed by way of an opportunity person to your behalf or OTP shared via you before the shipping to the courier individual.

We aren't answerable for damage after transport whilst beginning the package by means of the consumer.

All claims for shortages or damages have to be pronounced to Kazima customer service at the day of transport.

Track Order

Tracking normally takes 24 hours to be up to date after delivering the shipment to courier partner.

In case you acquired a incorrect item/product lacking case.

In case a incorrect product has been added or the product is missing inside the bundle, please send us an email to kazima.group@gmail.com within 5 days of the transport date with the following details.

  • Order ID
  • Invoice Copy (Hard/Soft)
  • Details of your request/Complaint
  • Clear pics of the goods acquired & label on the out of doors bundle to confirm the info.

Once we acquire all these info, our client pride group will address your question inside 24 hours.

In case you obtained a broken item.

If you declare the product leaked or it was damaged at some stage in the delivery process, please send us an email to kazima.group@gmail.com within 5 days of the transport date with the following info.

  • Order ID
  • Copy of the Invoice (Hard/Soft)
  • Details of your request/Complaint
  • Images or motion pictures to aid the grievance with a batch range this is mentioned close to the MRP/crimp of the product

Once we receive most of these details, our customer pride group will address your question within 24 hours.

In case you've got issues related to the product.

If you have got a product quality complaint, please write an email to kazima.group@gmail.com within 5 days of receiving the products and offer the following information. We'll evaluation the email and reply inside 24 to forty eight hours:

  • Order ID
  • Invoice Copy (Hard/Soft)
  • Details of your request/Complaint
  • Images of merchandise obtained & batch wide variety stated near the MRP/crimp of the product.

Once we receive most of these info, our customer satisfaction group would love to address your problem and solve the query inside 24 hours.

In case your order is marked brought however not acquired via you.

Drop us an e mail at kazima.group@gmail.com inside three days (72 hours) of the date of delivery. Our Customer satisfaction crew will clear up it at the earliest.